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Privacy Policy

Last updated: 5 October 2026

1. Who we are

This Privacy Policy explains how 01 Robots Pte. Ltd. (“01 ROBOTS”, “we”, “us” or “our”) collects, uses, discloses and protects personal data when you visit 01-robots.com, buy a ticket, submit an application, attend 01 ROBOTS: Robotics World Festival in Singapore (8–9 April 2027, Marina Bay Sands) or the 01 ROBOTS: AWARD gala, or otherwise interact with us (together, the “Services”).

We handle personal data in accordance with Singapore’s Personal Data Protection Act 2012 (“PDPA”) and, where it applies to you, the EU and UK General Data Protection Regulation (“GDPR”).

Organisation: 01 Robots Pte. Ltd., a company incorporated in Singapore. UEN: [UEN]. Registered address: [REGISTERED ADDRESS], Singapore.

Data Protection Officer: Milania Rogovtseva, privacy@01-robots.com

You can contact our Data Protection Officer with any question, request or complaint about this Privacy Policy or about how we handle your personal data.

2. Personal data we collect

We collect personal data that you give us, that is generated when you use our website or attend our events, and that we receive from third parties such as payment providers, social-media platforms and your employer.

  • Contact and identity data: first and last name, email address, phone number, company, job title and country.
  • Ticket and payment data: ticket type, order details, invoices and payment status. Payments are processed by Stripe. We do not see or store your full card details.
  • Badge photo: a photo you may upload for your event badge.
  • Application data: information you submit in our sponsorship, media accreditation and startup competition applications, including any comments or materials you choose to provide.
  • Event participation data: check-in records, badge information and contacts you exchange with other attendees by scanning badges at the event.
  • Communications data: emails and messages you send us, and your marketing preferences and consents.
  • Technical and usage data: IP address, device and browser type, cookie identifiers, pages viewed, referring website, approximate location and how you interact with our website and emails.
  • Images and recordings: photographs, video, audio and livestream footage captured at our events.

Some information, such as identity documents for visa letters or media accreditation, may be requested separately by email. We use it only for that purpose.

We do not ask for sensitive personal data such as health information. If you tell us about accessibility needs, we use that information only to accommodate you.

3. How we use personal data

We use personal data only for purposes we have told you about, that a reasonable person would consider appropriate, or that the law allows. Where GDPR applies, we rely on performance of a contract, our legitimate interests, legal obligations or your consent.

We use personal data to:

  • sell tickets, process payments, issue invoices and handle refunds;
  • register attendees, issue badges, manage entry, security and venue operations;
  • review and respond to sponsorship, media accreditation and startup competition applications;
  • send you information about your ticket, your application and event logistics;
  • enable attendee-to-attendee networking, including badge scanning between attendees who agree to it;
  • run and improve our website, events and Services;
  • measure website traffic and the performance of our marketing and advertising;
  • send marketing communications, in line with Section 4;
  • prevent fraud, misuse and security incidents;
  • comply with legal, tax, accounting and regulatory requirements, and establish or defend legal claims.

4. Marketing communications and partner offers

We send marketing messages mainly by email. We may also send messages by SMS, WhatsApp or Telegram. We do not make marketing phone calls.

We send marketing messages only where you have agreed to receive them or where the law otherwise allows. Before sending marketing messages by SMS or WhatsApp to Singapore phone numbers, we check the Do Not Call Registry unless you have given us clear consent.

Partner offers. When you buy a ticket, you can tick an optional box to receive offers from 01 ROBOTS sponsors and partners. If you tick it, we may share your name, email, phone number, company and job title with those sponsors and partners. Ticking the box is not required to buy a ticket or attend.

You can unsubscribe at any time using the link in our emails, by replying STOP to messages, or by writing to privacy@01-robots.com. To stop receiving messages from a sponsor or partner who has received your details, contact them directly as well.

We will still send you service messages about your ticket, application or event attendance.

5. Cookies, pixels and analytics

Our website uses cookies and similar technologies. Some are essential for the website to work. Others help us understand how the website is used and measure our advertising.

We use Google Analytics 4 and Google Tag Manager for analytics, and advertising pixels from Meta (Facebook and Instagram), LinkedIn, X and TikTok. These tools may collect your IP address, device information, cookie identifiers and the pages you visit. The providers may combine this with other data they hold about you, under their own privacy policies.

When you first visit our website, a cookie banner lets you accept or reject non-essential cookies. We do not load analytics or advertising cookies until you accept them. You can change your choice at any time through the cookie settings link at the bottom of our website, or block cookies in your browser settings.

6. How we share personal data

We do not sell personal data for money. We share personal data only with:

  • Service providers who help us run the website and events: website hosting and forms (Webflow), forms (Typeform), databases (Airtable), email and messaging (Customer.io), CRM (HubSpot), payments (Stripe), automation (Zapier), analytics and advertising (Google, Meta, LinkedIn, X, TikTok) and project management (Asana). They may use the data only to provide their services to us.
  • The event venue, production, security and registration partners, where needed to run the event.
  • Sponsors and partners, only if you ticked the partner offers box (Section 4).
  • Other attendees, only the contact details you choose to share when you let them scan your badge.
  • Professional advisers, auditors, insurers and banks.
  • Government authorities, regulators and law enforcement, where the law requires it or to protect the safety, rights or property of people or of 01 ROBOTS.
  • Buyers, investors or successors if 01 ROBOTS is involved in a merger, acquisition, financing or sale of assets.

Some sharing with advertising partners may count as “sharing” or targeted advertising under certain privacy laws. You can opt out through our cookie settings.

7. Photography, filming and livestreaming

01 ROBOTS events are photographed, filmed, recorded and may be livestreamed. By attending, you agree to appear in this content and to our use of it. If you do not want to be photographed or filmed, please do not attend.

Photographers, videographers and media will be working throughout the venue, including on stages, in arenas, on the exhibition floor, at the AWARD gala and in networking areas. Signs at the entrances will remind attendees of this.

We may use photographs, video, audio and livestreams in which you appear, without payment or further notice, for:

  • livestreams and broadcasts, including on YouTube;
  • our website, social media, newsletters and the 01 ROBOTS app;
  • advertising, marketing and promotional materials in any media;
  • press, media and partner communications;
  • event reports and our archive.

We may use this content worldwide and for as long as it remains relevant to our events and brand.

If a published photo shows you in close-up and you would like it removed, write to privacy@01-robots.com and we will consider your request. We cannot remove content already published by media, other attendees or third parties.

8. Exhibitors and robot demonstrations

Exhibitors, sponsors and startups at 01 ROBOTS run their own stands and demonstrations. Many robots on display have cameras, microphones and other sensors, and some may use face or voice recognition.

Exhibitors are separate organisations. They are responsible for any personal data they collect at their stand or through their robots, including when you give them your contact details directly. Their own privacy policies apply. We require exhibitors to comply with applicable data protection laws and to display a notice at their stand when a demonstration records or recognises people.

If you do not want to be recorded by a robot, please keep a distance from demonstrations or ask the exhibitor before taking part.

9. Attendees under 18

Our website and Services are intended for adults. Only people aged 18 or over may buy tickets, submit applications or create accounts. We do not knowingly collect personal data directly from anyone under 18.

Young people may attend the festival only with a ticket bought by a parent or guardian, subject to the minimum age set out in our Ticket Terms, and must be accompanied by that adult at all times. The accompanying adult provides any information we need about the young person and is responsible for them during the event.

By bringing a young person to the event, the parent or guardian agrees on their behalf to this Privacy Policy, including photography, filming and livestreaming (Section 7).

If you believe someone under 18 has given us personal data directly, contact privacy@01-robots.com and we will delete it.

10. International transfers, retention and security

International transfers. Many of our service providers store data outside Singapore, mainly in the United States and the European Union. When we transfer personal data outside Singapore, we take steps required by the PDPA to make sure it receives a comparable standard of protection, such as contracts with our providers. For transfers of data from the EU or UK, we rely on recognised safeguards such as Standard Contractual Clauses.

Retention. We keep personal data only as long as we need it for the purposes in this Privacy Policy or as the law requires:

Data
How long we keep it
Marketing contacts
Until you unsubscribe, or 3 years after your last interaction with us
Ticket, attendee and application data
3 years after the event, so we can invite you to future 01 ROBOTS events
Invoices, payment and accounting records
5 years, as required by Singapore law
Photos, video and recordings
As long as they remain relevant to our events and brand (Section 7)

After that, we delete or anonymise the data.

Security. We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss and misuse. No system is completely secure. If a data breach is likely to cause you significant harm, we will notify you and the Personal Data Protection Commission as the PDPA requires.

11. Your rights, changes and contact

Your rights. You can ask us to:

  • give you access to the personal data we hold about you and tell you how we have used it;
  • correct personal data that is inaccurate or incomplete;
  • withdraw your consent, for example to marketing or partner offers;
  • delete your personal data, where we no longer need it.

If you are in the EU or UK, you also have the right to restrict or object to processing, to data portability, and to complain to your local data protection authority.

To make a request, email privacy@01-robots.com. We may need to verify your identity first. We aim to respond within 30 days. In Singapore, you can also contact the Personal Data Protection Commission (pdpc.gov.sg).

Third-party links. Our website may link to other websites and platforms. Their own privacy policies apply.

Changes. We may update this Privacy Policy from time to time. We will post the new version on this page with a new “Last updated” date. If the changes are significant, we will also let you know by email or on our website.

Contact. 01 Robots Pte. Ltd., Data Protection Officer, privacy@01-robots.com, [REGISTERED ADDRESS], Singapore.

Last updated: 5 October 2026

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